How We Make A Difference (FRI Blog)

Franchise Relationships Institute (FRI) has now celebrated two 21st Birthday Breakfasts with 130 clients, suppliers and colleagues. These Breakfasts are dedicated to acknowledging our roots and thanking the people who have made a difference to FRI and franchising, as well as introducing the "next generation" FRI team. Read entire post

Our continuous research into what drives excellence in franchise operations includes "quantitative" statistical and "action" research in the field. The following tips have been drawn from reflections of some senior franchisor executives on what has helped to improve the effectiveness of their FAC meetings. Read entire post

Eminent USA attorney, Rupert Barkoff from Kilpatrick Stockton, has created a tradition of hosting a gala (or should that be galah) Australian/USA dinner at the annual IFA Conventions. This year's event included a fascinating case study on American Land Rights, preceded by a song on Australian land rights! Kristen Sheehan from the FCA led a singalong of Waltzing Matilda. Read entire post

A record number of attendees participated in our Franchise Relations Clinic, held at the front end of this year's IFA convention. And feedback has been fantastic. Read entire post

We were privileged in February to be invited to present at the "University of 7-Eleven" in Dallas Texas where 800 Field Consultants had come together to learn and share effective ways to serve their franchisees. Read entire post

After six gruelling years completing her Masters in Organisational Psychology, Joanna Connelley has joined FRI as Research and Development Manager. FRI are committed to creating professional development opportunities for young, talented psychologists and we are delighted to have Jo leading this team. Read entire post

The team at FRI were recently contracted by the Franchise Council of Australia to lead a total review of the Austraian Franchising Excellence Awards.  Read entire post

Our Senior Associate, Debb Lowe, has been on a study tour to the USA to review trends in multi-unit franchising. This is a growing phenomenon in franchising around the world. Read entire post

The Franchise Association of New Zealand (FANZ) invited us to conduct a full day workshop for its members on “How to deliver effective field support”. This is a topic we love to teach.  Read entire post

Two weeks after being involved in our popular Franchise Relations Clinic at the IFA convention in Orlando, re:Group President, Jan Muhleman, visited Greg back in Australia with her husband Tom. It turns out that Tom is an accomplished guitarist and plays in a well known band. Read entire post