If you are a franchisor I bet you've wished once or twice that you could clone your best franchisees. Actually you can. It's called multi-unit franchising.  Read entire post

Franchisors wanting practical tips and strategies on how to support their franchisees affected by the floods will find our new Franchisee Support Kit useful. Click here to download the kit for free from our web site. Read entire post

Have you found yourself mulling over your goals for the year? It seems to be a natural thing to do at the moment.  Read entire post

I watched an old black and white movie on Saturday night called "It's a Wonderful Life" starring Jimmy Stewart. If you haven't seen it, it's about an honest, hard working small businessman, George Bailey, who has spent his life contributing to his local community.  Read entire post

Years ago an enthusiastic client, Grant Garroway, asked if I could develop a tool to help him to assess the future performance of potential franchisees. Read entire post

When was the last time you slept on an air mattress? For me it was last week when a few of the family stayed at our parents flat in Melbourne. Next morning I was letting out the air when my mother commented, "It's certainly easier to deflate than pump up." This innocent observation nicely summed up some research I'd been reading about the magic ratio for successful relationships. Read entire post

How would you rate the effectiveness of your franchisee group meetings? Most franchisors and franchisees have mixed feelings.  Read entire post

Culture has a powerful influence over people's behaviour and performance. It is the beliefs that people in a group buy into. In other words "how we do things around here". And largely it comes from the leader.  Read entire post

I am often asked by franchisors and franchisees to suggest a good business book. There is one I recommend and give away often. Read entire post

This story is about three people linked together by generosity, faith, curiosity and food. Read entire post